24/7 support with reliable information for your baby´s first months. HAND does not replace your in-person consultation with medical professionals.
Parenthood can
be challenging
That’s why we lend you our hand





Anytime, any day,
anywhere in the world.
Repellents / Pacifier / Creams / Attachment / Skin /
Birth / Complementary Feeding / Postpartum / Parenting /
/ Baby Sleep / Pacifier / Baby Bath / Breastfeeding
Maria
Golé
Pediatrician - Lecce | Italy

Pilar J. Fortes
Pediatrician - Buenos Aires | Argentina

Your support and assistance have been invaluable to us during this time.
Thank you for being a constant source of encouragement and help.
Dana.
We really appreciate your patience in explaining everything to us.
You made us feel so much more at ease. Thanks a lot.
Mica.
Your support and assistance have been invaluable to us during this time.
Thank you for being a constant source of encouragement and help.
Mili.
The hand you offer is warm, wise, loving, and so needed in these first days of life and the deep journey of parenthood. They will stay in our hearts. Endless THANKS, and I hope they reach many more families and babies with the same humanity they shared with us.
Joaquín.
It was so valuable to know you were there for us. You made us feel supported and, most importantly, gave us the confidence to ask anything without feeling underestimated! I hope many families can have you by their side during this first month, when support is needed the most!
Solana.
What you need most when you have a newborn is tools and having a PROFESSIONAL HARDWARE STORE that knows all the details of everything that needs to be done is a priceless peace of mind.
Agustín
1
Sign
up
You can sign up for it or purchase a “Gift Hand” here on our website.
2
We create a group
We contact you to create a Whatsapp group between the family and HAND’s team.
3
We are always available for you
Once the baby is born, you can reach out to us anytime (yes, even at 3 AM!) with any questions, concerns, or emotions - rest assured we will be there to support you and validate all of them.
We provide care that addresses the family's overall well-being. Providing online support at all times without replacing medical consultations.
HOW DOES IT WORK
Being parents can be overwhelming, which is why we're here to support you every step of the way.

We want to be there for you during this truly special time
We´re here
In a world dominated by AI and chatbots, it’s HAND´s mission to connect you with us, real people who genuinely care. If you feel lonely or face challenges, we will be here to bring tranquility and warmth to your family, offering you a helping HAND you can trust.
To support you
When a baby is born, parents can often feel alone, vulnerable and insecure without the support or human connection they truly need in that critical moment. It’s a phase that’s often overlooked and unpredictable, in a world focused on adults while turning its back on the needs of the baby and the new family.
With empathy
We validate and understand the various emotions and concerns of new parents, offering a safe space for any question, no matter how simple they may seem. Ask us anything with no hesitation. Think of us as your personalized, empathetic, and professional alternative to Google. Our goal is to bring peace of mind to every home and every family.
Anytime
Through Pili’s journey into motherhood and Mari’s experience working in various hospitals, we noticed a common challenge: many families struggle to get the answers they need when they need them most. They deserve more time, attention, and care than what traditional healthcare systems often provide. We’re always here for you—no matter the time. Living in different countries allows us to take advantage of different time zones, ensuring 24-hour support whenever you need it.
FAQ